Privacy Policy - Sydney Events | ImGoingOut

Introduction

Your privacy is a serious matter to us. Please take a few minutes to read this Privacy Policy (“Privacy Policy”) so that you understand how we treat your information. This Privacy Policy explains how information is collected, used and disclosed by imgoingout.com.au (“imgoingout.com.au” “we” “us” or “our”) with respect to your access to and use of the Services (as hereafter defined), through (a) our website, located at www.imgoingout.com.au . This Privacy Policy includes examples of the types of information we collect and the kinds of companies with which we share such information. Any capitalized terms that are not defined in this Privacy Policy shall have the meaning ascribed in the Terms of Use.

This Privacy Policy will remain in full force and effect, even if your use of or participation in the Services or any other particular service, feature, function or promotional activity offered on or in connection with the Services terminates, expires, is suspended or deactivated for any reason. If you do not agree with this Privacy Policy, please do not participate in any of the Services. This Privacy Policy applies regardless of the Device you use to access the Services or whether you are accessing the Services as a registered user (i.e., an end user with a User Account) or otherwise.

This Privacy Policy governs only the information (a) collected by us from you or (b) provided to us by a Third Party Platform (e.g., Facebook, Twitter, Google etc.) about you, in each instance, on or in connection with your use of the Services, and does not cover any other information collected in any other manner or collected by any other third party, unless specifically stated. Where you have provided your personal information to third parties, including marketing companies, advertisers and service providers and have provided sufficient consent, we may obtain such personal information and combine it with your Information (as defined herein) and, if we do so, our use of the resulting combined Information will be subject to this Privacy Policy.

Information We Collect About You

As it is used in this Privacy Policy, the term “Personal Information” means any information that we collect on or in connection with the Services that would allow someone to identify and/or contact you, such as your full name, address, e-mail address, physical address, payment card information, telephone number(s), a unique device identifier assigned to your Device (“UDID”), Third Party Platform anonymous identifiers, your Internet protocol (IP) address (if applicable), and location data (if you enable this feature). When we use the term “Additional Information”, we mean any information that we collect about you on or in connection with the Services other than Personal Information (Personal Information and Additional Information shall be collectively referred to as “Information”). By accessing and/or using the Services, you affirmatively consent to our collection and use of Information in accordance with the terms and conditions of this Privacy Policy.

In order to access and use certain content, features and functionality of the Services, we may require that you provide and/or make available (e.g., via third party services) to us certain Information, including information we may require you to provide when your register, and use the Services, such as when you send a guestlist or purchase tickets to a concert. Additionally, when you access the imgoingout.com.au Web App (website) on your mobile device, the Web App may scan the music library on that mobile device including access to music services to which you may be subscribed or are otherwise using and collects data about the contents of your music library. If you limit our collection of certain Information, you may not be able to use all of the features of the Services.

When you use the Services, we automatically collect certain Information, to assist us in authenticating your usage and/or Device, keeping track of your preferences, creating a more tailored user experience. In addition, the Services and/or third parties may use “cookies” (which are small data files containing information about you that is stored on your device), “embedded scripts”, and other similar tracking technologies (collectively, “Tracking Technologies”) to collect Additional Information automatically as you interact with the Services.

As part of the Services, we may also use a variety of third parties, including advertising networks, data exchanges, traffic measurement service providers and marketing analytics service providers to, for example, serve advertisements on the Services, facilitate targeting of advertisements and/or measure and analyze advertising effectiveness and/or traffic on or in connection with the Services (“Third Party Advertising Providers”). Such Third Party Advertising Providers may enable us to display advertisements based on your use of the Services and other websites, services and platforms you have used or visited. These Third Party Advertising Providers may use their own Tracking Technologies (as described above) to collect similar Information. Imgoingout.com.au does not control these Third Party Advertising Providers and/or their use of Tracking Technologies, which is instead governed by the privacy policies of any such Third Party Service.

How We Use Information

Except as prohibited by the terms and conditions of any applicable Third Party Platform, we may use your Information for the following purposes:

  • To provide any services or products that you request or purchase in connection with the Services;
  • To contact you regarding the administration of any features or functions of the Services;
  • To market and promote the Services, including promotions and other initiatives and activities and sending marketing and promotional e-mails and correspondence;
  • To respond to your questions, comments, complaints, requests and other communications;
  • To track your return visits and use of the Services and to save your User Account, registration and profile data or other Information in order to tailor your experience with the Services and otherwise customize what you see when you use the Services and so that you are not required to have to re-enter such data each time you use the Services;
  • If you chose to allow it, to find and connect with your friends and tell them about your activities on imgoingout.com.au (For example if you share events on your socials).
  • Determining which features, functionality and services of the Services users like best to help us operate the Services, enhance and improve the Services and display advertising and marketing information based on your use of the Services and other websites, services and platforms you have used or visited;
  • Accumulating and reporting aggregate, statistical information in connection with the Services and user activity, or to provide reporting for internal and external clients, business partners, agents, Artists and their managers, etc.;
  • To detect and prevent fraud or infringement of our or any third party’s rights;
  • To comply with legal obligations or legal process;
  • To improve the content and features of the imgoingout.com.au Web App, develop new products and/or services, or personalize the App; and
  • For other purposes disclosed at the time you provide us with the Information or which are reasonably necessary to provide the Services or other related products and/or services.

Information We Share With Third Parties

It is our ongoing effort to improve the Services and customize the user’s experience. In furtherance of these efforts and subject to Section 5 of this Privacy Policy, from time to time we may share, use and/or sell to third parties data we collect in connection with your access to and/or use of the Services, including, but not limited to, for the following purposes:

  • Any of our affiliated companies, including all of their respective business units, may obtain from us and be able to use your Information in accordance with this Privacy Policy;
  • With certain third parties, including Third Party Platforms as Facebook, Twitter, Tumblr and others, if you allow such sharing through the Services;
  • With service providers who are working with us in connection with the operation of the Services. These service providers may temporarily store Information on their servers, but may only use your Information in connection with the specific services they are providing. We request that service providers maintain commercially reasonable standards of security and confidentiality and must agree to keep such Information secure and confidential. Please note that we are not responsible for the actions of service providers or other third parties, nor are we responsible for any additional information you provide directly to any third parties;
  • We may share aggregated information and non-identifiable information with third parties for industry analysis, demographic profiling and other similar purposes;
  • When you give us your consent to do so, including if we notify you that Information will be shared in a particular manner and you provide such Information;
  • When we believe in good faith that we are lawfully authorized or required to do so or that doing so is reasonably necessary or appropriate to comply with the law or legal processes or respond to lawful requests or legal authorities, including responding to lawful subpoenas, warrants or court orders;
  • To protect the safety and security of the Services and our users and to protect against fraud or for risk management purposes;
  • To enforce or apply this Privacy Policy, our Terms of Use or our other policies or agreements; and
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition, or in any other situation where Information may be disclosed or transferred as one of our business assets.

Opting Out; Disabling Certain Features

At times, you may be presented with the option to opt out of whether to receive, or automatically entered to receive, certain push notifications, marketing and promotional communications from us. Recipients of such communications can unsubscribe or opt out by either following the specific instructions included in such communications. Additionally, at any time you may request that we delete your Information and/or your account, or "opt-out" of receiving marketing and promotional e-mails from us, by emailing us at info@imgoingout.com.au detailing your request. Please note that such requests may not take effect immediately and may take a reasonable amount of time to receive, process and apply, during which time your Information shall remain subject to the prior privacy settings. We will take steps to delete your Information as soon as is practicable, but some Information may remain in archived/backup copies for our records and as otherwise required by law. Also, please note that in order to keep you informed about the operation of our Services and related services, we may always send you emails and announcements that are needed for the proper functioning and administration of our Services, including for the purposes described in Section 3 above, in connection with your use of such Services. We may also have features that allow you to submit information, questions or feedback to us. In those instances, we may retain your emails and other information you submit to us for our internal purposes, and to help us to serve you better.

Competitions and Promotions

From time to time, we may offer competitions & promotions (any, a "Promotion") through the Services that may require registration. By participating in a Promotion, you are agreeing to official rules that govern that Promotion, which may contain specific requirements of you, including, allowing the sponsor of the Promotion to use your name, voice and/or likeness in advertising or marketing associated with the Promotion. If you opt to enter a Promotion, your Information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion's official rules, such as on list of the winners.

Security

While no data transmission over the Internet is 100% secure, we maintain commercially reasonable physical, electronic and procedural safeguards to protect your Information. However, regardless of our efforts and the Device you use to access the Services, it is possible that third parties may unlawfully intercept or access transmissions or private communications over an unsecured transmission. Imgoingout.com.au will not be responsible for any actual or consequential damages that result from a lapse in compliance with this Privacy Policy because of a technical malfunction or a breach in security.

Privacy Policy Changes

From time to time, we may modify this Privacy Policy and such modifications shall be effective upon posting. Your continued use of the Services after we post a revised Privacy Policy signifies your acceptance of the revised Privacy Policy. It is therefore important that you review this Privacy Policy regularly to ensure you are updated as to any changes. If we materially change our Privacy Policy, we will notify you of such changes by posting them on imgoingout.com.au or by sending you an email or other notification and your Personal Information will continue to be governed by the privacy policy under which it was collected unless you have been provided notice of, and have not objected to, the change.

Accuracy

It is your responsibility to give us current, complete, truthful and accurate information, including Personal Information, and to keep such information up to date. We cannot and will not be responsible for any problems or liability that may arise if you do not give us accurate, truthful or complete Information or you fail to update such Information. We may reject or delete any Information or entry for any reason, including that we believe in good faith that the Information is be false, fraudulent or inconsistent with this Privacy Policy or our Terms of Use.

Links to Third Party Platforms and Services

The Services may be linked to, rely on and/or be integrated with websites, applications, interfaces, services and platforms operated by other companies, including Third Party Advertising Providers and Third Party Platforms. The Services may also feature advertisements from other third parties. We are not responsible for the privacy practices or the content of such third-party services. Any information you provide via those services is subject to the applicable privacy policies of such third-party services and is not covered by this Privacy Policy.

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